Helping the Precision Machined Industry Adapt & Thrive

  • LOGIN
  • Login
  • My Profile
  • Join/Renew
  • News
  • Blog
  • Contact Us
  • Home
  • About PMPA
  • Membership & Benefits
    • How You Benefit
    • Member Testimonials
    • Membership Types, Dues, Join, Renew
    • Affinity Partners
      • Environ Energy – Formerly APPI Energy
      • Federated Insurance
      • Grainger
      • PartnerShip
  • Events & Education
    • Schedule
    • National Events
      • Management Update Conference
      • Annual Meeting
      • Mastery Program (one year program)
      • National Technical Conference 2024
      • Precision Machining Technology Show (PMTS)
    • Local Events
    • Online Events
      • PMPA Webinars & NTC Sessions
      • PMPA Town Halls
  • For Members
    • ListServe Communities
    • Member Resources
    • Workforce Recruiting Resources
    • Chapter Resources
      • Canada Chapter Resources
      • Connecticut Chapter Resources
      • Eastern New England Chapter Resources
      • Illinois Chapter Resources
      • Minnesota Chapter Resources
      • Northern Ohio Chapter Resources
      • Southeast Michigan Chapter Resources
      • Southern California Chapter Resources
      • Western Michigan Chapter Resources
      • Wisconsin Chapter Resources
    • PMPA INSIDER ALERT RESOURCES
    • Government Affairs
    • Presidents, Awards, Code of Reg, Guidelines
    • PMPA Member Map
    • PMPA Weekly Reports Archive
  • Knowledge Centers
    • By Topic
      • Business/Continuous Improvement Resources
      • COVID-19 & PPP Resources
      • Designer’s Guide
      • Engineering – Materials Resources
      • Human Resources / Workforce
      • Leadership Resources
      • Quality Resources
      • Regulatory Resources
      • Safety Resources
      • Shop Floor Operations Resources
    • By Format
      • Articles & Cribsheets
      • Craftsman’s Cribsheet Videos
      • Podcasts
      • PMPA Reports
      • Webinars
      • Speaking of Precision Blog
  • News
  • Careers
  • Facebook
  • Twitter
  • LinkedIn
  • Instagram
  • YouTube
  • BECOME A MEMBER

MEMBER LINKS

Schedule | Member Directory | ListServe Communities | Articles | Podcasts | Reports | Find-A-Supplier | Material & Equipment Exchange | Weekly Reports | Steel Translator | Webinars

PODCAST – Forget About Parts: We’re Really In The Satisfaction Business

Posted on by
Print Friendly, PDF & Email

Released December 6, 2021.   

Miles Free & Carli Kistler-Miller explore what the meaning of satisfaction is as it relates to our customers and how it affects our precision machining shops.

Posted in Podcasts

Post navigation

← CRIBSHEET – #102 Economic Indicators
2021 Connecticut Manufacturing Innovation Fund →

Recently Added

  • PMPA/ITR Economics Forecast Report November 2024
  • PODCAST – Ductility as Measured by Tensile Testing
  • PODCAST – 5 Must-Do Safety Contacts
  • A Message from Brian Adams, PMPA President
  • PODCAST – Identifying ISO Workpiece Material Groups
  • STATE OF MANUFACTURING – South Carolina Manufacturing
  • CRIBSHEET – #133: Identifying ISO Workpiece Material Groups
  • ARTICLE – Keeping It In The Family — Succession Tips From Those Who Lived It, Part 1
  • ARTICLE – First Aid or Recordable
  • PODCAST – First Aid or Recordable?

               

Precision Machined Products Association's mission is to progressively lead  members to sustainable success

with reliable and relevant information, resources, advocacy, and networking opportunities

 

 

PMPA AFFINITY PARTNERS

Environ Energy     Federated Insurance      Grainger    PartnerShip
© 2024 Precision Machined Products Association | 6900 S Edgerton Rd #107, Brecksville, OH 44141
440-526-0300 | gro.apmp@ofni

Special Thanks