50 Year-old Software Company Discusses How Software Can Help You Succeed
Miles Free and Dusty Alexander of Global Shop Solutions discuss how GSS helps precision machining shops deliver on-time parts.
Released October 19, 2022
Author: Joe Jackson
50 Year-old Software Company Discusses How Software Can Help You Succeed
Miles Free and Dusty Alexander of Global Shop Solutions discuss how GSS helps precision machining shops deliver on-time parts.
Released October 19, 2022
Released October 17, 2022
Miles Free and Carli Kistler-Miller discuss three different ratios that you can use in your precision machining shop to ensure your shop is maximizing revenue.
Wednesday, April 5, 2023
Thunder Bay Grille
N14 W24130 Tower Place
Pewaukee, WI 53072
Released October 10, 2022
Miles Free and Carli Kistler-Miller discuss adding value and creating value, what the differences are and how it pertains to our precision machining shops.
The Largest Continuous Caster in North America Talks Red and Yellow Metals
Miles Free interviews Martin Little of Concast Metal Products who shares how Concast helps the precision machining industry.
Released October 5, 2022
Published October 1, 2022
The “all other transportation equipment manufacturing” industry is primarily engaged in the manufacturing of recreational vehicles such as all-terrain (ATV), animal-drawn vehicles, go-carts, golf carts, race cars and snowmobiles.
Top 5 Companies
Published October 1, 2022
There is a lot of movement in a shop: bars are feeding, workpieces are turning and parts are dropping. That’s exactly what we want for our machines. But what about our strategic plan for our employees? Is movement what we want? Or do we want advancement?
I love strategic planning. I love working with others to determine a goal and plan so everyone can work together to achieve a positive result. But here is the thing about strategic planning … you can make a long list of tasks that will make everyone look busy, but the question that needs to be asked is “will that task advance my plan?” The same question can be applied to day-to-day activities. Are the tasks done by employees just movement or will that task advance the shop?
I’ll give you a simplified example of movement versus advancement. The janitor is very busy mopping the floor. Lots of movement — head is down and the mop is flying back and forth. Looks very busy and anyone could attest the janitor is working very hard. But it has been five minutes and the janitor is still in the same spot. For the task to be effective, the janitor needs to advance forward to cover the whole floor. The janitor is moving, but not advancing.
Think of your shop. In the big picture, is your strategic plan a lot of tasks that will make it look like something is being done or are they steps that will actually advance your business? Are you buying a new machine to grow the business or to make the business look bigger? Are you adding capabilities that will advance production and quality or do you just want to be able to say that you added the capability?
To move without advancing is wasted movement. My mother was a brilliant businesswoman and when she saw wasted movement she would say “they are rearranging the deck chairs on the Titanic.”
Sometimes movement feels great! “Look … I’m doing something!” But that can be a short-lived high if it doesn’t advance the business. Watch your employees in the office and on the floor. Is what they are doing advancing the task? Do 30 sales phone calls get a new job or two in-person visits? Is there a process which requires more paperwork/walking/effort than is necessary? Does a foreman spend hours trying to find a credible solution or use the PMPA ListServes or Knowledge Centers? Don’t be fooled by movement. You seek advancement.
Carli Kistler-Miller, MBA has over 25 years of experience with
communications, event/meeting planning, marketing, writing and
operations. Email: gro.apmp@rellimc — Website: pmpa.org.
Published October 1, 2022
While our precision machining shops sell much, much more than just the time on our machines, if our machines are not running, we have nothing to sell. If they are not running optimally, nor producing conforming product, we similarly are losing opportunity. If you are looking to improve the revenue earned by production in your shop, here are three ratios to help you “triangulate” to find the most important area to target operational improvements.
Revenue is driven by the sales dollars received for parts produced and sold. So, looking first at the gross production of parts in our shops makes perfect sense when trying to determine from where the revenue shortfall from operations is coming.
The Actual Output (AO) is the numeric count or weight of the number of parts in the pan per shift. The Theoretical Output (TO) is based on the layout cycle time and hours planned to produce at that rate. It is what your estimator calculated when quoting the job. Routine in-process tool changes, bar loading and routine adjustments — are already planned for in the estimate. Unexpected tool changes needed because of tool failures and breakage, slowed speeds, clearing stringy chips — anything that increases cycle times or reduces available production time from plan — can reduce this ratio. Make sure that you account for all factors that are reducing your expected operating time.
The Performance Ratio is the ratio of Actual Output (gross parts produced) divided by Theoretical Output (planned parts produced). This can be expressed as a percentage if you wish — just multiply the ratio times by 100 and add the percentage sign.
If the machine is not running, it is not making any production. And no production means no revenue for sales. This makes Running Time the most crucial factor for our revenue improvement efforts. Scheduled Time is the time that the company plans to have the machine in production. Typically, machines are scheduled to operate for a full shift or for multiple shifts.
Scheduled time gives us our planned, maximum expected production output.
Running time is defined as power to the machine and spindles that results in value added (i.e., production). This can be collected from on-machine devices or recorded by operators. Idle time is time when the machine may, in fact, be under power, but not making any production. Idle time can include downtime, setup time, warm-up time, coffee or lunch breaks, operator time away from machine chasing tools or looking for the supervisor — any time where sellable production is not being created. Machine monitoring equipment and software can give more reliable data on both Running Time and Idle Time than operator logs.
Calculate the Availability Ratio by dividing the minutes of Running Time by the minutes that were Scheduled.
Make sure to keep your units (minutes or hours) consistent. Again, this can also be expressed as a percentage by multiplying the ratio by 100 and adding the percentage sign.
When faced with unexpected low revenues — despite a normal or full schedule of operations — the confirmation of these three easy ratios can help you identify the proper action to take.
Converting parts produced into sales (revenue dollars) takes more than simply dropping parts off the machine. Those parts must conform to customer’s requirements. Having machines busy as heck making scrap is not doing anyone any good. At the end of the shift, you are able to invoice only those parts which conform to quality requirements to get paid. As you can see, this is where rejects can instantly reduce your cash flow — not just your bottom line.
Quality Ratio is the ratio of Conforming Parts (CP) which are parts that meet customer requirements divided by Total Parts (TP) produced. As setup parts are necessary (often first one or two pieces from each bar per stock up) as well as parts needed for destructive testing, this ratio is never at 100%. However, a departure from the high 90s is a signal that you are losing money by the cost of the wasted parts as well as the fewer parts sold to recover the cost of your operations.
If your Quality Ratio declines, it is a sign to examine your work processes more closely to see where controls and practices need to be improved. Retraining may be required.
When faced with unexpected low revenues — despite a normal or full schedule of operations — the confirmation of these three easy ratios can help you identify the proper action to take. By triangulating on the actual causes of the revenue shortfall and communicating process feedback rather than unfounded opinion, you get actionable insight into your operations. If the Performance Ratio (which measures actual output) is less than expected from your layout and engineering estimate, you will never make the revenue expected from your quote. Examine the factors given to determine where to start looking for improvements and differences from how you originally planned to produce these parts. What is different? Why?
When the Availability Ratio drops, your shop is cutting air rather than creating parts. These can be the result of unexpected issues in process, but typically I have found these to be largely administrative in nature. Failing to keep machines running over breaks, waiting for material because the material stocker is somewhere else or the crane or lift truck is unavailable are examples I have experienced. When cycle times are measured in seconds, minutes of missed production can be dollarized — and those sums come off your top line first.
Finally, making parts that will not ship creates the maximum loss for your operations. The materials consumed, the labor paid, the manufacturing cost — all of these are unrecoverable if the part fails to meet customer requirements. The worst time to detect a problem in your shop, from a cost standpoint, is after you have produced the part. Even trying to salvage by additional operations creates further loss by what you spend to rework. Attention to Quality Ratio will help you stay alert to the health of operations and minimize the waste and cost of producing nonconforming parts.
Miles Free III is the PMPADirector of Industry Affairs with over 40 years of experience in the areas of manufacturing, quality, and steelmaking. He helps answer “How?, “With what?” and “Really?” Miles’ blog is at pmpaspeakingofprecision.com; email – gro.apmp@eerfm; website – pmpa.org
October 2022
Craftsman’s Cribsheet #111
PMPA’s Speaking of Precision podcasts can be found on major platforms or on PMPA.org. The list below of podcast resources for Quality and Shopfloor Operations podcasts:
Released October 3, 2022
Miles Free and Carli Kistler-Miller discuss the unexpected role of nitrogen in our shop performance and in our customers subsequent processing.