Implementation and Tracking
Strategic Planning I Part 2

A strategic plan that you have to dust off, does not advance your business.

by Carli Kistler-Miller

Director of Programs & Marketing, PMPA

Published March 1, 2024

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In last month’s article, we created a strategic plan. This plan is not a new year’s resolution to be ignored in a month. This plan needs to be implemented, maintained and updated. But there are a lot of strategies and tactics. Where to begin?

Start at the Beginning

As Desmond Tutu once said, “there is only one way to eat an elephant: a bite at a time:’ The strategic plan is the elephant and each tactic will consist of bites. The bites are the actions taken to complete the tactic.
The tactic owner should break out the action steps needed to achieve the tactic in the designated timeframe. Why the tactic owner and not the shop owner/strategic plan owner? Because the tactic owner will have the expertise to know what it will take to achieve the tactic.
Each action step should have its own deadline. Consider creating a team to help implement the tactic. If the tactic has a numerical goal to it ( for example,
36 new customers), then it can be broken down into action items (three new customers per month). Once the necessary people and timeframe are in place, start taking bites: step one, then two and so on.

Tracking

The strategic plan needs to be tracked by the plan owner to provide accountability and status. It also needs to be accessible to others so that the tactic owners are able to update the status of the tactics. Here are a few of the available options:
Microsoft Excel/spreadsheet. The plan can be listed on one tab or make each tab a goal or a strategy. There are a variety of ways to set it up. Make sure to include the deadline and a place for the tactic owner to update the status.
Microsoft Planner/Trello. Project management software can be populated with the plan, owners and deadlines assigned, and the updates can be entered in the comments, which would then be sent to anyone assigned to that task.
Strategic planning software. There are several software options specifically for strategic planning that allow for assignments, reminders and reporting.
When do the tactics get updated? That’s up to the owner
of the strategic plan ( usually the shop owner or chief of operations). The timing of the updates should correlate
with the tactic action items. There could be a routine time such as quarterly or the first of the month. They could also
be specific to the tactic. There is a delicate balance between the need for updates and overwhelming the tactic owner with too many update deadlines. 

 

 

 

Author

Carli Kistler-Miller, MBA has over 25 years of experience with
communications, event/meeting planning, marketing, writing and
operations. Email: gro.apmp@rellimc — Website: pmpa.org.

Onshoring Weather Report: Strong Tailwinds!

Onshoring, reshoring, nearshoring: these terms are showing up with increasing frequency in the news and online. But is there evidence that these are real?

by Miles Free III

Director of Industry Affairs, PMPA

Published March 1, 2024

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There can be little doubt that the return of manufacturing — and manufacturing jobs — to North America is happening. But what are the facts? How can we know that
this is a real, sustainable trend worthy of our investment?

The Opportunity of Manufacturing
According to a report by Deloitte and the Manufacturing Institute, over the next decade, 4 million manufacturing jobs will likely be needed — and 2.1 million are expected
to go unfilled — if we do not inspire more people to pursue modern manufacturing careers (bit.ly/PMPA-PM0324a). Clearly, the potential for employment exists.

New Private Construction for Manufacturing
A look at new private construction for manufacturing is convincing. The hockey stick graph shown below represents investment in construction of new manufacturing facilities (bit.ly/PMPA-PM0324b). Total private construction spending for manufacturing in the United States was $18.867 billion in October 2023 — its all-time high. How many manufacturing jobs will result from this dramatic increase in manufacturing facility construction?

Foreign Direct Investment
Foreign companies are investing in the U.S., and those investments result in jobs. Foreign direct investment (FDI) in U.S. manufacturing was $5,254.816 billion in 2022, according to the Bureau of Economic Analysis’ report “Direct Investment by Country and Industry 2022” (bit.ly/PMPA-PM0324c).
That investment is up almost 20% from 2019’s $4,398.763 billion in Manufacturing FDI. According to the report “FDI in Manufacturing 2017,” produced by Trade.gov, more than
2.4 million U.S. jobs in manufacturing are supported by FDI (bit.ly/PMPA-PM0324d).
FDI in manufacturing is a major force driving manufacturing employment in the U.S.

Foreign Direct Investment
Foreign companies are investing in the U.S., and those investments result in jobs. Foreign direct investment (FDI) in U.S. manufacturing was $5,254.816 billion in 2022, according to the Bureau of Economic Analysis’ report “Direct Investment by Country and Industry 2022” (bit.ly/PMPA-PM0324c).
That investment is up almost 20% from 2019’s $4,398.763 billion in Manufacturing FDI. According to the report “FDI in Manufacturing 2017,” produced by Trade.gov, more than
2.4 million U.S. jobs in manufacturing are supported by FDI (bit.ly/PMPA-PM0324d).
FDI in manufacturing is a major force driving manufacturing employment in the U.S.

Supply Chains and Shipping Rates
Since the 2020 COVID-19 pandemic, the term “supply chain disruptions” has become an almost everyday phrase. While the pandemic is no longer the operative cause, Reuters reported on January 4, 2024, that “Rates for shipments from Asia to North America’s East Coast climbed 55% to $3,900 per 40-foot container. West Coast prices jumped 63% to more than $2,700 ahead of expected cargo diversions to avoid Red Sea-related issues.” While these are serious increases, they are nowhere near those fueled by the prior pandemic: “$14,000
per 40-foot container for Asia to North Europe and the Mediterranean and $22,000 for Asia to North America’s East Coast” ( reut.rs/ 48T2FTv ).
Rate increases like these are no longer acceptable to consumer pocketbooks already stretched by inflation. Buying (and manufacturing) local makes economic sense today, by reducing the direct costs of global shipping, as well as eliminating the costs of delays by events that delay the shipping process – weather, disease, labor disputes. The lack of a logical reason to purchase globally – in the face of so many opportunities for delay and freight cost increases – supports the idea that manufacturing in the U.S. is likely to continue its renaissance. 

Boardroom Sentiment
Bank of America strategist, Savita Subramanian, posted a May 2023 note to clients that mentions of reshoring on earnings calls from S&P 500 CEOs have risen 128% year over year (cnb.cx/3vYoZMY). S&P 500 companies produce durable manufactured goods that need precision machined products to function – automotive, appliance and aerospace to name a few – so a mention by CEOs of these companies is certainly a forward-looking indicator of their intentions and actions in this space.
According to The Conference Board “Executive mentions of nearshoring/reshoring/onshoring in earnings calls and conferences are up 1,100% since the start of the pandemic” (bit.ly/PMPA-PM0324e). Up 1,100%. That’s convincing. And they are the customers for what we make in our precision machining shops.

Chinese Manufacturing
Since 2001, when China became a member of the World Trade Organization, (WTO) China has been seen as the “workshop to the world:’ This narrative has diminished as crises in real estate, high unemployment and a crackdown on its technology sector have dampened China’s growth, in addition to a shrinking population. According to Statista, China’s labor force peaked at 800.91 million in 2015; in 2022, it had declined to 768.63 million (bit.ly/ PMPA-PM0324f).
Nor is Chinese labor a low-cost bargain. According to Global Data, “China’s labor cost index in 2021 stood at 138. The index recorded a growth of 2.8% in 2021 compared to the previous year. Between 2010-2021, the index in China increased by 37.9%” (bit.ly/PMPA­PM0324g). Up 37.98%. China GDP is also declining, as its “share of Global GDP fell in dollar terms for the first time in 29 years:’ according to NikkeiAsia ( s.nikkei.com/ 48KxFVD ).
What are the “strong tailwinds” pushing the onshoring, reshoring and nearshoring trend in manufacturing today? We see the strong boom in new construction for manufacturing as one. Increasing FDI counts as another. Chaos in supply chains and out of control shipping costs are another factor convincing executives to buy local.
Executives themselves continue to announce their plans to bring manufacturing back, and in China, the demographics, and the economic data are showing that the economy may have peaked in terms of its output as a share of global GDP. And I haven’t even mentioned­ U.S. government investments, incentives and efforts to promote domestic production of semiconductor chips and other high-technology products.
These are strong tailwinds. I’m not a weather forecaster, but the data I am seeing leads me to believe that manufacturing and manufacturing employment will be strong for the foreseeable future.

 

 

Author

Miles Free III is the PMPA Director of Industry Affairs with over 50 years of experience in the areas of manufacturing, quality and steelmaking. Miles’ podcast is at pmpa.org/podcast. Email Miles

 

STATE OF MANUFACTURING – Kentucky Manufacturing

by Joe Jackson

Marketing & Events Assistant, PMPA

Published February 1, 2024

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Fabricated Metal Products Manufacturing is a subsector of manufacturing that makes critical goods from metal components.

Precision Turned Products Manufacturing is a subsector of fabricated metal product manufacturing that makes the components that MAKE IT WORK!

 

KENTUCKY ECONOMIC OUTPUT

Kentucky Manufacturing
NAICS 31-33
$41,190,000,000

Fabricated Metal Product Manufacturing
NAICS 332
$5,458,451,000

Precision Turned Product Manufacturing
NAICS 332721
$89,273,000

KENTUCKY MANUFACTURING ACCOUNTS FOR

Manufacturing Is Productivity –17.39% of the Kentucky total output (GDP)

Manufacturing Builds Businesses –3,233 manufacturing establishments in the state of Kentucky.

Manufacturing Creates Jobs – 13.16% of all Kentucky employees are in the manufacturing sector. (250,000 employees)

Manufacturing produces for Kentucky!

  • Manufacturing is the largest GDP Producer in Kentucky.
  • Fabricated metals rank the 4th of the manufacturing sector in Kentucky.

Kentucky is a great place for a career in manufacturing

  • Manufacturing jobs pay on average 33% over the average job in Kentucky. (according to NAM.org)
  • Louisville is Kentucky’s top city for manufacturing. Louisville is home to over 67,000 manufacturing jobs and ranks first in the USA for manufacturing growth..

 

Sources: NAM.org, US Census, statista.com
Data selected to show relative values. May not be directly comparable due to differences in sampling, analysis, or date obtained.

 

 

 

 

Author

Joe Jackson

Marketing & Events Assistant, PMPA

Email: gro.apmp@noskcajj — Website: pmpa.org.

Do You Have A Plan Or A Wish? Strategic Planning | Part 1

“A goal without a plan is just a wish.” – Antoine de Saint-Expery

by Carli Kistler-Miller

Director of Programs & Marketing, PMPA

Published February 1, 2024

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We all have goals both personal and professional. “I want to go to Austria.” “I want to workout more.” “I want to be able to give my employees a raise.” “I want to sell 90% of my machine time.” All of these “wants” are only wishes without a plan. And when it comes to business, those goals are achievable through a strategic plan that is carefully crafted, implemented and evaluated.

Creating A Strategic Plan

There can be several levels to a strategic plan, but the “bones” are:

• Goals — what you want to achieve (the destination)
• Strategy — how you are going to achieve the goal (the map)
• Tactics — what needs to be done to follow strategy.(the actions taken to follow the map)
• Deadlines — the expected timeframe to achieve tactics
• Owners — (not to be confused with the shop owner) the point person in charge of making sure the tactics are completed within the allotted timeframe. Th e owner may need others to complete the task.

A strategic plan should not be created in a vacuum. To build a truly dynamic plan, gather a group of stakeholders who can provide different perspectives. Stakeholders can be management, machinists, customers, sales, quality, IT, marketing — anyone whose perspective can help shape a viable plan. For example, creating a goal of integrating a new ERP system may be desired, but without the input of someone from IT, the feasibility, tactics and deadlines would be difficult to determine.

The example to the right is a simple outline of one goal in a strategic plan for a medium size shop. Keep in mind, a strategic plan should have at least three goals. (Thank you to Henning Industrial Software for their assistance with this article.)

 

 

 

Author

Carli Kistler-Miller, MBA has over 25 years of experience with
communications, event/meeting planning, marketing, writing and
operations. Email: gro.apmp@rellimc — Website: pmpa.org.

How Do You Know What To Do Next?

Do modern, quality tools provide an answer?

by Miles Free III

Director of Industry Affairs, PMPA

Published February 1, 2024

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How do you know what to do next? Seriously. Do you follow specific work instructions? Standard work? A process flow chart? Just habit? What if the usual stimulus is not present? How do you decide what to do next?
Theodore Roosevelt isn’t quoted or often remembered these days, but my grandfather shared a quote that is often attributed to Teddy: ”In any moment of decision, the best thing that you can do is the right thing, the next best thing is the wrong thing, and the worst thing you can do is nothing.” So, let’s just consider this quote and see how it can apply to our work, and our shops’ success.

The Best Thing That You Can Do Is The Right Thing
Well, that seems obvious. Do the right thing. Ok. What is the right thing to do? In this exact moment, how will we know? Th at is the issue. How do we know, judge or determine what is the right thing to do?
“In the first place, do no harm,” comes to mind, providing us a guard rail or signpost on what we should or shouldn’t do. If it doesn’t protect the customer — the entity that brings our business demand then it is clearly the wrong thing to do. But doing no harm could also be taken as an instruction to do nothing. And that, Teddy states, is the worst thing. So, we need more than just a prohibition on doing harm. Operating at our highest and best use is one of my foundational principles. This tells me to do, but not what to do. We can do things that are within our scope — our responsibilities and authorities. But what to do?

This is where the tools of quality really help. Standard work tells us the What, the When and the How. Standard work is by definition the current best practice for performing a process. When combined with the practice of continuous improvement, it will answer the question that most entrepreneurs mistakenly ask when trying to decide what to do next…“What can I do that will make me the most money?” Th is is absolutely the wrong question, as shown by how it worked out when employed by the folks at Enron. We all know how that ended.

After the standard work is completed, perhaps your organization has (or needs) standing instructions. “If you have time to lean, you have time to clean,” was the motto at one of my early jobs. It stands the test of time and I wonder what other similar wisdom might be added to make a list of standing instructions for our precision machining shops? 

When I set out to write this piece, I was sure that “do the next best thing” would be the inevitable conclusion. But Teddy’s dictum —“doing the wrong thing is better than doing nothing” — gives me pause. In my world, we are performers not employees, and our pay is compensation for our performance. To perform is to do something, not for us to do nothing. And certainly not for us to do the wrong thing.

So back to the initial question how do we know what to do next? In our shops, the ERP, the scheduling software, the foreman or the production planner will generally have this covered. But those moments between jobs, projects and assignments…how do we know?

On our PMPA Mastery Program visits last year, we visited several shops that were practicing not 5-S, but
6-S. What is 6-S? Well, in the United States, we all know “safety first,” so add to that the 5-S method — Sort. Set in order. Shine. Standardize. Sustain. Takes that “time to lean, time to clean” to another level, indeed. So perhaps, as shown on the shop tours we made, 6-S is indeed our industry’s standing instructions.

The initial question was how do we know what to do next? My anticipated answer was “do the next best thing.” Perhaps when we are not at work that answer will do. But frankly, it seems vague and also highly dependent on one’s own values. But having reflected on this, I am certain that when no other work has been assigned, following the 6-S method in the area for which we have responsibility just might be that “next best thing.” What do you think? I would love to get your take (my email is below.)

 

 

Author

Miles Free III is the PMPA Director of Industry Affairs with over 50 years of experience in the areas of manufacturing, quality and steelmaking. Miles’ podcast is at pmpa.org/podcast. Email Miles

 

PMPA Craftsman Cribsheet #123:
ISO (Inch) Milling Identification

Our example insert is SEKT 33AEEN.

Published January 1, 2024

By David Wynn, Technical Services Manager, PMPA

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Author

David Wynn

David Wynn, MBA, is the PMPA Technical Services Manager with over 20 years of experience in the areas of manufacturing, quality, ownership, IT and economics. Email: gro.apmp@nnywd — Website: pmpa.org.

STATE OF MANUFACTURING – Alabama Manufacturing

by Joe Jackson

Marketing & Events Assistant, PMPA

Published January 1, 2024

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Fabricated Metal Products Manufacturing is a subsector of manufacturing that makes critical goods from metal components.

Precision Turned Products Manufacturing is a subsector of fabricated metal product manufacturing that makes the components that MAKE IT WORK!

 

ALABAMA ECONOMIC OUTPUT

Alabama Manufacturing
NAICS 31-33
$39,630,000,000

Fabricated Metal Product Manufacturing
NAICS 332
$6,139,747,000

Precision Turned Product Manufacturing
NAICS 332721
$318,418,000

ALABAMA MANUFACTURING ACCOUNTS FOR

Manufacturing Is Productivity –16.21% of the Alabama total output (GDP)

Manufacturing Builds Businesses –3,695 manufacturing establishments in the state of Alabama.

Manufacturing Creates Jobs – 13.11% of all Alabama employees are in the manufacturing sector. (270,000 employees)

Manufacturing produces for Alabama!

  • Manufacturing is the second largest GDP Producer in Alabama.
  • Fabricated metals make up 15% of the manufacturing sector in Alabama.

Alabama is a great place for a career in manufacturing

  • Manufacturing jobs pay on average 30% over the average job in Alabama. (according to NAM.org)
  • Alabama’s top cities for manufacturing jobs are Birmingham, Huntsville and Montgomery, collectively combining over 70,000 jobs.

 

Sources NAMorg, lndustrySelectcom, US Census, statista.com
Data selected to show relative values. May not be directly comparable due to differences in sampling, analysis, or date obtained

 

 

 

 

Author

Joe Jackson

Marketing & Events Assistant, PMPA

Email: gro.apmp@noskcajj — Website: pmpa.org.

A No/Low-Cost Solution to Employee Retention

Studies show a little employee recognition goes a long way.
Here are the 5Ws to consider for success.

by Carli Kistler-Miller

Director of Programs & Marketing, PMPA

Published January 1, 2024

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What retention technique is easy to do, takes little eff ort and fits in the budget? Employee recognition. According to Gallup’s 2022 Workhuman report,
“One of the best ways to engage and inspire employees is to recognize them”
(bit.ly/PMPA-PM0124).

Why

Money may be getting tight.
Recruitment may be more challenging. It’s cheaper and easier to keep an employee than to hire a new one. Employees have experience and knowledge worth keeping. Additionally, here are some of Gallup’s findings about great recognition experiences:

• Employees are 20 times more likely to be engaged.
• Th e “little things” are most commonly recognized.
• Employees are 3.8 times more likely to equate recognition to a connection to company culture.

Who

The person giving the recognition can be a supervisor, management, owner, co-worker or customer. Anyone who has an actual connection to the work.

What

The message should be authentic and sincere. The recognition should be about a specific behavior. Instead of “great job,” be clear: “You had the lowest downtime on the floor this week. Great job.” It shows the employee is being noticed for their work/behavior and gives value to the recognition.

Where and When

The timing of the recognition depends on the type of recognition. Determine if the recognition is more appropriate for public or private delivery.

• Public: annual picnic, holiday party or function where all employees attend. Daily or weekly huddles/meetings could be appropriate. On company bulletin boards or shop monitors.
• Private: employee reviews or impromptu when witnessing good work.

How

There are many forms of recognition both physical and verbal. Some ideas are:

• Posting acknowledgement or positive customer feedback on employee bulletin board or shop floor monitors.
• A place for co-workers to post recognition of other co-workers (for example, bulletin board with slips of paper employees can write on and pin to the board.)
• Making a point to notice good work and recognizing it on the spot. (for example, “You are doing a great job keeping your area clean. Thank you.)
• Employee “shout outs” or “spotlights” at a daily or monthly meeting/huddle.
• Lunch voucher or gift card.
• Certificates or plaques.

It is important not to take each other for granted. Recognizing good work is contagious, rewarding and helps retain employees. It’s part of company culture. By the way…You earned a gold star for caring enough about your company culture to read this column. Great job!

 

 

Author

Carli Kistler-Miller, MBA has over 25 years of experience with
communications, event/meeting planning, marketing, writing and
operations. Email: gro.apmp@rellimc — Website: pmpa.org.

New Thinking from the New Generation
for the New Year

“We have to learn to think in a new way.”
—Albert Einstein

by Miles Free III

Director of Industry Affairs, PMPA

Published January 1, 2024

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Rather than inaugurate this year with a list of resolutions or prognostications that may or may not be of interest or value, I’d like to share some of the new thinking
from the new generation of industry leaders that I have encountered over the past year. Trigger warning: if you are a fan of continuous improvement, this article’s message may be a bit unexpected.

Incremental Improvement
I met Max Kocher, production manager of grinding at Paul Horn, while visiting Horn Technology Days, and was impressed by the aspirations that were built into his thinking. Max is a convincingly positive ambassador for the company’s commitment to culture and craft, but shocked me when he spoke dismissively of continuous improvement. Here is what he said: “Incremental improvement is insufficient for the future that we intend.”

As a practitioner and leader of continuous improvement, I found it humbling to fi nd that my incremental improvement philosophy had suddenly become “insufficient” in the eyes and mind of this new-generation production manager. Incremental, continuous improvement has been my daily experience and top priority in manufacturing — and life — since being separated from U.S. Steel in 1984, when the domestic steel mills were losing the quality battle against foreign mills. Continuous improvement and statistical and quality tools helped us to win back that business and create processes operating at zero parts per million across multiple years for our automotive production processes. Continuous improvement was sufficient for me.

Max quotes Wolfgang Grupp CEO at Trigema to explain. “Mr. Grupp says, ‘If you have a big problem, you are an idiot. Every big problem was once a small problem.
Fix it when it’s small.’”

This is puzzling. Fixing it when it is small sounds a lot like incremental improvement to me. But Max explains that small problems should not even be tolerated — they should be eradicated, not incrementally improved.

Root causes should be identified and eliminated. No incremental improvement bandages. Intolerance for
insufficient processes. Confronting and eliminating them. Eliminating small problems is not incremental improvement in this worldview. It is a professional obligation.
Th is view does not exactly match my mental model of incremental improvement. Does it match yours?
Wouldn’t we be happy to reduce the impact of a small problem in our process, even if we had not eliminated it? Incremental, continuous improvement, right? Not so.
Max and his mentor are giving us a new value: intolerance for process failures. I will embrace my ‘intolerance’ in this new year. Will you join me?

But Wait, There’s More
Max’s vision also evidences a recalibration of our motivation and intention, “…is insufficient for the future we intend.” Give that a few minutes of thought. “Th e future we intend.” What is the role of intention in our manufacturing practice? With serious reflection, one can get fairly easily to the idea that they intend to make good parts. Th at they intend to not cause waste or excess scrap. Th at they intend to identify some improvements to reduce costs and help sustain the business as a commercial enterprise.
These ideas do not sound like they are anywhere near the “future that we intend” vision that Max has shared.

What Does That Future Look Like?
Here is a glimpse of the Horn view – of the present – from CEO Markus Horn, “We will continue to develop and master the tools needed embrace the technological advancements and new developments in physics that will shape the future … of the world:’

Embrace technological advancements and new developments in physics – nothing is incremental in these words. These words show a vision that is far more ambitious than a mere “better tomorrow than it was today” worldview. These words evidence a commitment to mastery- not only of our culture, craft, and processes, but a commitment to challenge the very limits of our scientific knowledge that we might provide; not better products for our customers to buy, but better solutions to our customers’ problems. Solutions that might not even resemble our current product offerings.

What is the Future That You Intend?
Is it just like today, only a little bit better? That was my thinking until my conversation with Max and with Markus. Until I met this new generation and considered their thinking. Thank you, Max and Markus, for challenging me to reconsider, “What is exactly the future that I intend?” Our approach needs to be a much more aggressive vision of what must and needs to be done, if it is to be worthy of our investment, time, and attention.

What is the future that you intend? Will you get there, a single step at a time? Tradition suggests yes. But this new generation is showing us that those steps need not be incremental, nor baby steps. Perhaps, we need to take a few leaps as well. Happy New Year, 2024. What is the future that you intend?

 

Author

Miles Free III is the PMPA Director of Industry Affairs with over 50 years of experience in the areas of manufacturing, quality and steelmaking. Miles’ podcast is at pmpa.org/podcast. Email Miles

 

PMPA Craftsman Cribsheet #122:
ISO (Metric) Turning Identification

Our example insert is CCMT 060204.

Published December 1, 2023

By David Wynn, Technical Services Manager, PMPA

Download Magazine Article

 

 

 

 

 

 

 

 

 

 

 

Author

David Wynn

David Wynn, MBA, is the PMPA Technical Services Manager with over 20 years of experience in the areas of manufacturing, quality, ownership, IT and economics. Email: gro.apmp@nnywd — Website: pmpa.org.